Delivery & Returns

If for any reason you wish to return a part that has been recently purchased, we’ll be happy to assist provided the follow conditions are met;

1. If for any reason the customer wishes to return the part/s, ACM Parts will assist with the return provided the purchaser:

• requests the return of the part/s within 30 days of the invoice
• returns the parts in original re-saleable condition with all tags and packaging (ready to be put back on the shelf).
• returns the parts un-opened, un-used, worn or damaged, and in re-saleable condition when we receive
• does not stick or write anything on the item
• purchaser may be required to wrap the item and attach postage stickers and any labels to the outer packaging
• purchaser must attach the ACM RMA (Return Material Authorisation) document to the part/s.
• securely packs the part to ensure it is received back by ACM Parts in original and re-saleable.
• engines, transmission, diffs, bull bars, subframes, etc., are secured on the pallet they were delivered or picked up

2. If the part is not returned as noted above, ACM Parts may pay a revised refund amount to reflect the state of the part. This also includes parts incorrectly
3. If pick up has been arranged, the part must be ready for collection. If the part is not ready at the time of pick up, ACM Parts may cancel the return and may charge
4. Damaged, defective or incorrect parts must be notified within 5 business days of receipt of the part/s.
5. The purchaser agrees, for all returns that are due to customer fault, such as ordering errors, part no longer required or change of mind, a restocking of 15% may be applied in addition to any freight
6. ACM Parts reserves the right to dispose of rejected returns 90 days after the rejection date if a purchaser does not advise if the item is to be returned.